Shipping policy
Shipping Policy
Last updated: August 2026
1. Order Processing Orders are processed within [1–2] business days. You will receive a confirmation email once your order has shipped.
2. Shipping Destinations We ship to [2] countries. Available destinations and rates are shown at checkout.
3. Delivery Times Estimated delivery times from the Netherlands:
- Netherlands: [2-4] business days
- Belgium : [4–7] business days
Delivery times are estimates and may vary due to carrier delays or customs processing.
4. Shipping Costs Shipping costs are calculated at checkout based on your destination and order weight. Free shipping is available on orders over €49.99
5. Tracking Once your order ships, you will receive a tracking number by email so you can follow your delivery.
6. Lost or Damaged Shipments If your order arrives damaged or does not arrive within the expected timeframe, please contact us at info.philio2025@gmail.com and we will do our best to resolve the issue promptly.